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Red Ring’d 360? Send it to Microsoft, it comes back “Brand New”

by PacoDG

so 1337
Kotaku had a sit down with Aaron Greenberg regarding many interesting things I’m sure, however, they decided to just post a blip of what was said. An interesting blip none the less, on the topic of the 360 quality issues:

“We have made all the improvements in our manufacturing process… All the consoles on the market have those improvements…. [We will] repair the console sent to us with these improvements. It should be similar to buying a new console off the shelf.”

Now, I am on my second console, so far, it has red ringed on me once, however never again (still, I don’t care as much as I should, I called Microsoft and am getting another new one, included with a free game which they actually already shipped me, but still haven’t received a coffin for it). Sadly, I have faith that what he speaks is true. I mean, if the trend of returned 360’s being returned and returned again went on, even the mighty Microsoft could fall. Once the general public found out about the Xbox’s breaking a lot, they did get right on top of things with the warranty extended and the new chips/heat sinks.
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Posted in Hardware, Interviews, Microsoft on September 22nd, 2007

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