Forget the 800 Repair Number, Microsoft Gets on This “Internet” Bandwagon
Wow, those calls to 1-800-4MY-XBOX must have got out of hand. In taking slow steps to find a realistic approach to the terrible red rings, Microsoft has set up a web site, http://service.xbox.com, to ensure you can get your 360 repaired in a quick and easy fashion.
From the site you can set your repair up and track it online, all without having to be put on hold or be given troubleshooting tips that won’t help you at all. If your Xbox is not covered by the 3 year warranty, they offer a $5 credit for your repair (those cheap bastards, it is almost an insult, it would have seemed better if they offered no credit at all imo). All in all, a positve thing for a negative situation, good job Microsoft (I guess).
August 30th, 2007 at 5:40 pm
[...] hours… then… it happened.. RED RINGS! I couldn’t believe it. I tried using that new service.xbox.com page Microsoft set up, it gave me errors. I didn’t want to towel trick just yet, because the 360 does work if I let [...]
August 17th, 2008 at 2:46 pm
Actual topic. Writing is worthy of attention.